Cheeky Monkey Speech Pathology is committed to protecting the privacy and security of the personal and health information that we collected and treating this information with the utmost confidentiality. We adhere to the requirements of the Australian Privacy Laws and endeavour to disclose to you, the clients, as to why we collect information, how it is used at Cheeky Monkey Speech Pathology and to whom the information might be disclosed.

Cheeky Monkey Speech Pathology collects written information for the purpose of providing an accurate assessment and treatment for your child. Personal information relating to your name and contact details will be used for the purpose of invoicing accounts, processing payments and contacting you in relation to your appointments and our services. This information is collected via the annual registration/ parent contract form that a family complete.

Annually families will complete a parent registration form which enables you to indicate if you consent to your child’s medical information being shared with a third party, eg teacher or other specialist.  Disclosure will not be made to any other person who is not involved in either your child’s treatment or the administration of Cheeky Monkey Speech Pathology without your prior consent.

Storage of Private information

Information regarding your child’s speech therapy sessions, referrals or letters from specialists involved in the care and treatment of your child may be held by Cheeky Monkey via two methods:

Paper files which are held within secure filing cabinets. Only staff at Cheeky Monkey Speech Therapy have access to these hard files.

Notes, assessments and other materials are also held electronically at Cheeky Monkey Speech Pathology.  We use the Google cloud platform, which is compliant with the ISO 270001 certification.

Website

Cheeky Monkey Speech website collects information via cookies regarding how you use our website. The information collected by cookies allows us to statistically monitor how many people are using the website and how they are using the website.  Cheeky Monkey Speech Pathology may also include a third party cookie from Google in order to use Google Analytics to monitor site statistics.  Please note that Google and its wholly owned subsidiaries may retain and use, subject to the terms of its Privacy Policy (http://www.google.com/privacy.html), or such other URL as Google may provide from time to time), information collected in your use of the service.

 

Most browsers offer instructions on how to reset the browser to reject cookies in the ‘Help’ section of the toolbar. You do not have to accept our cookies in order to use the Cheeky Monkey Speech Pathology site. We do not use cookies to collect or store personal health information about you.


Contact Us Page

The Contact Us page is the primary means of communication between Cheeky Monkey Speech Pathology and a website visitor.  The Contact Us page does not ask for any personally identifiable information and information gathered or sent via this page is not stored permanently by Cheeky Monkey Speech Pathology.

Security

Cheeky Monkey Speech Pathology employs reasonable security measures to protect the personal information You submit to it. Such security involves the use of SSL-secured Web forms, firewalls and other company employed security methods.

Links

Cheeky Monkey Speech Pathology website contains links to other sites owned by third parties.  These links are provided solely as a resource and we take no responsibility for security of these sites.

 

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